SiteSales Property Group and Regenta Development are dedicated to ensuring that the privacy of our clients and customers is protected and our use of your personal information is governed by this Privacy Notice.
Our use of your personal data will be governed by this Privacy Notice.
SiteSales Property Group is the controller of personal information it collects and uses. We will treat your personal information as strictly confidential and in accordance with applicable data protection legislation.
This Privacy Notice explains:
If there are any changes to the way we use this information, our Privacy Notice will be updated.
Personal information includes information such as name, contact details, date of birth, bank account details or any information about your needs or circumstances which would allow us to identify you.
Special categories of personal information include racial or ethnic origin, health and religious beliefs, political opinions and sexual orientation. This information is more sensitive and therefore further justifications are needed for collecting, storing and using this type of data. There are also additional restrictions on the circumstances in which we are permitted to collect and use for criminal conviction data.
Any references to personal information within this notice will include personal data, and less frequently- special categories of personal data.
From any form of engagement – by telephone, email or on our website registration form, we will collect your full name and contact details (such as phone number, email address and postal address).
In addition, if we are providing a service to you, or on your behalf, we will collect information relating to your identity, this will be at least one form of photographic identification and one form of documentation with proof of residence. We are required to do so by law. If you are looking to rent a property, we will also require bank details to allow us to manage an approved tenancy deposit account for you and to set up your rental payments.
We may send marketing communications through email or other such methods to the contact details that you have provided to us whilst enquiring, this is to keep our customers and clients up to date with our latest products and services.
You may choose to restrict the collection or use of your personal information in the following ways:
Under data protection legislation we are only permitted to use your personal information if we have a legal basis for doing so. We rely on the following:
In more limited circumstances, we may also rely on where we need to protect the interests of you and where it is needed in the public interest/for official purposes.
We may process special categories of personal information and criminal conviction information but only with explicit consent, in which case we will explain the purpose upon obtaining the information from you.
All customer data is stored in our secure facility in Amazon Web Services, which maintains the ISO 27018 certification (standard for protecting Personally Identifiable Information in the cloud).
For specifics on how we use personal information for the services you have requested from us, please see the below.
We may pass your personal data to financial advisors in relation to the arrangement of financing to allow you to acquire a property and/or the provision of the following services:
What happens if you do not provide information that we request?
If you do not provide the information required for these purposes, we will not be obliged to adhere to our contractual obligations. This will be outlined at the point of engagement.
The security of information is very important to us and we have measures in place which are designed to prevent unauthorised access to your personal information including but not limited to:
All data is hosted in data centres which have systems and protections in place to protect against both unauthorised access and other external factors that could cause damage to your personal data. Strict access requirements need to be adhered to for these.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable.
SiteSales Property Group will hold personal information for 2 years on our internal systems. If you want to be removed from our systems, please contact us as soon as possible.
If you have any complaints about the way we use your personal information, please contact email@example.com. Once we receive this email we will resolve the issue as best we can. If we cannot find a resolution, you hold the right to go to the Information Commissioner with your dispute.
You may request details of any personal information which we hold about you under the Data Protection Act 2018 as well as the General Data Protection Regulation 2018 (GDPR). If you would like a copy of this information, please email firstname.lastname@example.org or call us on 020 8502 5758.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will correct this as soon as possible.
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